Are you looking for a contact center solution? Accent has an integrated multi-media platform providing voice, chat, SMS text messaging, real-time analytics, CRM & database integrations, and more. This is a full-featured package. Our contact center’s communication tools include:
With the VoiceONE Cloud it's all possible: Blend inbound and outbound voice calls with web chat and SMS messaging. Communicate faster and more efficiently with our customer service team collaboration tools. Integrate CRM applications and third-party databases to deliver actionable information to your agents.
There are a large number of companies out there that want to sell phones systems but how do you know what is best for your company?
Look for a company that is established and has a great service record. There are companies that sell phones over the internet, send the system to you and let you figure out how to make it function. Perhaps you may get it working but it has a few quirks. Do you limp along with it? You may have saved money but at what cost to your business?
Finding a phone/communications company where Service is their primary foundation is the key to a successful outcome.
Let me share that Commercial Technology Solutions is an agent for Accent in Columbus, Ohio. Their motto is Big enough to deliver; Small enough to care. It is one of the many things I like about them because even though they have grown into a national communications firm, they never stop caring about the customer. Accent stays on the leading edge of technology, providing only tried and true systems that offer the best in class of services. Couple this with their offering of top-quality products and you get a phone service that customers love.
Accent offers several products like SD-WAN and Contact Center to compliment the communication systems they provide. For more information, email firstname.lastname@example.org or call (740) 403-1299.