Are you looking for a contact center solution? Accent has an integrated multi-media platform providing voice, chat, SMS text messaging, real-time analytics, CRM & database integrations, and more. This is a full-featured package. Our contact center’s communication tools include:
With the VoiceONE Cloud it's all possible: Blend inbound and outbound voice calls with web chat and SMS messaging. Communicate faster and more efficiently with our customer service team collaboration tools. Integrate CRM applications and third-party databases to deliver actionable information to your agents.